Setting up your Phone "Out of Office" Greeting

Please follow the steps below to upload these files and set your greeting:

1. Log In to the User Portal

• Navigate to https://opsu.ptsi.net.
• Log in using your extension and password.

2. Upload the Greeting File

• First, download the MP3 file attached to this email that you wish to use.
• In the portal, hover over the Voicemail / Fax, then select Voicemail Options.

• Click the Recordings tab and select Create Recording.

• Name: Give your recording a name (e.g., "Winter Break").
• Recording Source: Select File to Upload from the dropdown menu.

• Click "Choose File" (or "Click to add file") and select the MP3 you downloaded, then click Save Recording.

3. Activate the Greeting

• Go to the Greeting Rules tab.

• Click Create Greeting Rule (or modify your "Default Rule").

• Set the Unavailable Greeting and Busy Greeting to the new recording you just uploaded.

• Click Save Greeting Rule to finish.

If you have any trouble uploading these files, please let us know by submitting a helpdesk ticket.